Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Copy/pasted content inserts extra paragraph breaks/new lines, breaks formatting

Hi all,

Our team has been moving content over from other tools and has ran into the issue of copy/paste creating extra paragraph breaks/new lines -- where we have just one paragraph break, Confluence inserts two. This breaks our general formatting and requires edits every time, and gets really tedious for long documentation or for things like email templates we've copied over.

I've tried searching for bugs on this and haven't been able to find any, but before I filed a bug with Atlassian I wanted to see if there's a way around this that maybe we haven't discovered yet? Any suggestions from y'all?

Thanks in advance!

2 answers

1 vote
Sam Ugulava Atlassian Team Jan 13, 2022

Hi @Mariya Rybak

I'm a Product Manager on the Confluence Content Experience team. My team is going to investigate this bug in our next sprint. Hopefully should be a simple fix, but I'll circle back once we have more information. Thanks for flagging this. I completely empathize with how frustrating this would be as you move content into Confluence. 

Exciting, thanks so much @Sam Ugulava !

Like Sam Ugulava likes this
0 votes
Bill Bailey Community Leader Dec 15, 2021

Hello @Mariya Rybak If you are pasting from word, this can happen if people are using returns in between paragraphs. It is annoying. Plus often there is inline formatting that gets pasted in as well from some sources. My process is to use the source editor, and a number of save Regex routines to clear out the junk.

I would also suggest looking the Word import function if that helps. And take a good look at your source to see what you are ACTUALLY pasting in.

Is the source editor/regex available on Cloud to set that up?

Also, we're copying from Google Docs.

Bill Bailey Community Leader Dec 15, 2021

Yes, there is a paid plugin editor for the Cloud:

It might be that google doc natively has two returns. I can use the browser to inspect function to see.

@Bill Bailey a paid plugin should not be the answer here. :(


I talked to Atlassian Support and this is actually buggy behavior. Here's the bug --

Bill Bailey Community Leader Dec 17, 2021

Interesting. Do you have the option to export to Word from Google docs? And then maybe an import into Confluence wont have the same issue?

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Confluence Cloud

🏠 Say hello to the new Confluence Home!

Hi Atlassian Community, My name is DJ Chung, and I’m a Product Manager on the Confluence Cloud team. Today, I’m excited to share a new and improved version of Home. The new Home helps you ...

38,318 views 28 126
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you