We had begun creating documentation for a system in Confluence prior to the change in page creation. Since only a handful of pages had been done, I copied the content to new pages so everything would be consistent. The documentation included a number of screenshots that will be challenging to recreate. When I copied the content from the old page to the new page, the images were included and looked just fine on my screen. Now all anyone sees is a tiny image box and when you click on it, nothing shows.
I tried capturing the URL at the top and pasting it into a separate window. I get a Page Not Found error.
Where did my images go and how can I get them back?
Hi @Glenda Smith ,
I run into this all the time... and finally gave up doing direct copy/paste of screenshots to pages as they had a rather ephemeral feel such as you're seeing now. I can see a nice page I just created, publish it and... nada.
While a bit of a PITA, I've taken the approach of attaching the captures as image files to the page (or somewhere I reference them from) and point at actual files...
Thanks Mike. This seems like a bug that Atlassian needs to address. Before doing what I did, I researched and found other people mentioning how easy it was to just copy pages from the old to the new. I guess they didn't have screenshots. If I end up recreating them, I'll definitely do what you suggest (or at least save a copy on my hard drive).
When you put the images into Confluence, they have to be stored somewhere. So I'm guessing they still exist somewhere -- I just want them back. If I could even recover the original pages, I could download them and try again. But it doesn't appear that's possible either.
Short answer is "I dunno". You will be right but I've never expended the energy to look for 'em. Usually I just utter a few rather... pithy... words and then attach image files...
Would be interested if anyone else comes up with something on this so I can have a "better" answer for my user community.
It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...
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