Continued Error During Import

Robert W_ Olsen May 30, 2022

I have tried multiple times to import a rather large file in to Confluence (7.13.2).  I have gone through the task of remapping all users to their new User ID within the new Confluence instance.  It continually fails at 40% import.  Unfortunately I cannot figure out where in the import xml file the error resides.  This is the error I continue to get:

Import failed. Check your server logs for more information. com.atlassian.confluence.importexport.ImportExportException: Unable to complete import: Error while importing backup: RuntimeException occurred while performing an XHTML storage transformation (com.atlassian.confluence.content.render.xhtml.XhtmlException: com.atlassian.confluence.content.render.xhtml.XhtmlException: Missing required attribute: {http://atlassian.com/resource/identifier}username)

I tried to Google this error but I am not finding anything worth while to help me with the error.  ANy help would be appreciated.

2 answers

1 accepted

2 votes
Answer accepted
Benjamin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 30, 2022

Hi @Robert W_ Olsen ,

 

Perhaps to check back on the user mapping to see something was missed since what's mentions is missing require attribute in username.

 

If no issues there, I would recommend opening a support ticket with Atlassian to investigate further:

 

https://support.atlassian.com/contact/#/

 

-Ben 

0 votes
Swati Gupta November 10, 2022

Hi Team,

I am also getting the same error while importing a space, any help in this regard would be appreciated..

Thank you

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events