Hello everyone,
One of our employees accidentally deleted the page in our Spaces. Confluence is in the CLOUD (not on-prem). Is there a way that Attlassian Support team could recover that particular html page ?
Thanks,
Andy
Hi @Andy Baravi ,
Try to restore the page from Trash if it is not purged yet. Please refer to relevant instructions on this page - https://support.atlassian.com/confluence-cloud/docs/delete-restore-or-purge-a-page/
If the page is already purged or not available in your instance, you should request the instance backup from Atlassian. Please keep in mind that they keep the backups for a limited time.
You should then restore the backup in a different instance (or just the space, perhaps). Once restoration is done, you can retrieve the deleted page.
I hope that helps.
best,
Kris
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