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Edited

Opening the developer mode in safari show that "wiki docs.services.atlassian.com" is unable to recognise my JWT token (obtained by login to the Atlassian platform).

Mostly likely, the wiki docs has inconsistency state with the authentication server. Anyone experience same issue?

 

https://wikidocs.services.atlassian.com/activationid-services/xxxxxx-xxxxx-xxx-xxx-xxxxxxxx/synchrony/v1/data/xxxxx-xxxxx-xxx-xxx-xxxxxxxx/confluence-adf-327934?state-at=@head&state-format=adf-container&rewrite-request=true&cached=true

1 answer

0 votes
Brant Schroeder Community Leader Jun 05, 2022

@Cham I just checked and everything is working fine on my sites.  Confluence is showing everything is fine https://status.atlassian.com/   Have you tried clearing your browsers cache?

Thanks for your help. Tried incognito mode, cleaning cache. No help.

Like I said, It is a server-side authentication problem. 

 

wikidocs.services.atlassian.com return

```

{
"type": "jwt/decryption-failed",
"message": "Error validating JWT"
}

```

I have another confluence site which has different domain works perfectly without any problem, so definitely not browser problem. 

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