Connect Confluence Cloud with Jira Server

[Felix Herrmann]

Good Morning,

we want to connect Confluence Cloud with a Jira Server . 

The Jira Server application is behind our firewall, so we need to set IP addresses and domains on whitelist that these instances can "work" together

I found a description for this here: 

https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/

But is it really necessary to set alle these IPs and domains on the whitelist ? Or is there a way to set just a specific one ? 

And it is also not clear to us which security protocol it uses and which port it needs. 

[Shannon S · Accepted solution]

Hi Felix,

Welcome to Atlassian Community. It's nice to have you join us! To answer your question, yes, you need to whitelist the complete IP ranges and domains for the connection to work correctly. You can refer to the article you referenced, "IP addresses and domains for Atlassian cloud products," on why this is necessary. 

I also recommend reviewing the page, "Link to server apps from Cloud." You can refer to this to be sure your Jira server meets the requirements. 

I hope this helps, but let me know if you have any questions or concerns.

Take care,

Shannon