Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Confluense SUSPENDED - how to resolve?

Suddenly our Confluence stopped working with error of :

Site unavailable
Your Atlassian Cloud subscription hasn't been renewed


In the subscription management screen the Confluence app is shown as "INACTIVE SUBSCRIPTIONS - SUSPENDED"

How can I renew the subscription?

3 answers

1 accepted

0 votes
Answer accepted

It got resolved by Atlassian support.

There was no way I could do it by myself.

Just opened a service request and the support team fixed it in an hour - thank you guys.

Have you purchased subscription before or were you on evaluation ?

Login to this using your credentials and check if you can recreate a new evaluation subscription

It did not help - I have got error stating that the product is already added

0 votes

Sri my confluence app suspended plz re back my account sri

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

402 views 23 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you