Confluence wont export the pictures within a table into Word

[Linus Schlepp]

I'm exporting multiple tables from Confluence into word. But for some reason the pictures within the tables can't be displayed in Word (It just shows the hyperlink when I am hovering over the picture).

Does anybody know, what is causing this issue or how I am able to fix it?

[Dominic Lagger · Accepted solution]

Hey @Linus Schlepp 

What do you mean by exporting? Do you just Copy / Paste it or do you use the export to word function? 

The cause could be, that the picture is a link to the internet and the word file has no connection to this. So Word can't display the picture. 

Regards, Dominic

[Linus Schlepp]

Hey @Dominic Lagger ,

i'm not copying anything, I'm using the standard "Export to Word"-function of Confluence.

What's interesting is that, if I export the individual sites to Word, everything is fine and all the pictures are getting exported, but if I want to export all sites at once the pictures wont be displayed in Word.

I have read that Confluence has problems exporting documents with over 50 pictures to Word, but my document has less than 50 pictures, so this problem doesn't apply here. 

Cheers, Linus

[Dominic Lagger]

Can you explain to me, how do you export all sites?

As far as I know, only single pages can be exported to word. And this case is working fine for you, and for me either. 

[Linus Schlepp]

I do not export all sites at once (I may miscommunicated that earlier). I export one "main-page" with all its "sub-pages".

Unfortunately, the single page-export is not what I need, because in my main-page I have installed a table-filter-macro, which enables me to filter all the tables in the "sub-pages" (according to my requirements). These filtered "sub-pages" then need to be exported to Word, which works fine, except for the pictures 

Cheers, Linus 

[Dominic Lagger]

I'm still not able to export multiple confluence pages into one word file. Perhaps I still do not understand correctly...

But you give me a hint. You need a table-filter. Could it be, that this table filter may be causing the problem? 

Can you share us a printscreen from confluence?

[Linus Schlepp]

I'm sorry, but what is a printscreen? 

Cheers, Linus 

[Dominic Lagger]

A printscreen is also called a screenshot, which mean: "A screenshot, also known as screen capture or screen grab, is a digital image that shows the contents of a computer display."

With a screenshot I can help a little bit better, so I can see, what you are trying to do. 

[Linus Schlepp]

Hey @Dominic Lagger ,

I have a lot Printscreens for you now, let me explain: 

This picture resembles, the "structure" of my pages, the page "test_all_pages_filter_option" contains the filter macro. The pages in "cover_page_test" includes the pages, which include the tables, which have to be filtered. 

If I choose to use the export-option on the page "test_all_pages_filter_option_" right next to the share-button in the top right corner of the screen (Like previously mentioned if I press this button on e.g. page_test_3 the export works fine, but this is not what I need). Confluence produces an almost empty Word-Document, like this: 

If I decide to use the export-function on "test_all_pages_filter_option" given by the macro: 

It produces a totally normal Word-output, except for the fact that the pictures are missing in the tables. 

I know this is a lot to process and I hope I could show you in a more or less decent manner what my issue is.

Cheers, Linus 

[Dominic Lagger]

Okay, now I think I see the problem.

In your confluence cloud instance, there is an app installed called "Table filter and charts".

This is an extension. Unfortunately, I do not have this extension in my confluence cloud. But I think, there is a problem / bug with this function "Export to Word".

I think, you have to contect the stiltsoft team

https://jsd.stiltsoft.com/servicedesk/customer/portal/2/user/login?destination=portal%2F2 

Regards, Dominic