Confluence usage stats plug-in

[Chris Bosso]

This question is in reference to Atlassian Documentation: View Space Activity

Is the Confluence usage stats plug-in available for Confluence cloud instances? It is disabled on my cloud instance and I can't find a way to enable it.

[Nic Brough -Adaptavist- · Accepted solution]

It's disabled by default and Cloud users don't have the rights to enable it.

You can ask https://support.atlassian.com to enable it for your instance, but be aware that it may affect performance and they may not do it.

[Warren LaFountain]

Hi Nic

Are you aware of any actual documentation for the Usage Stats System Plug-in? I'm looking for something with more detail than the View Space Activity link, and despite my repeated searches on the subject, I haven't been able to locate anything substantive.

[Nic Brough -Adaptavist-]

That's because it doesn't do anything more that is not documented on that page!  What else are you looking for?

[Warren LaFountain]

I'm looking for information about where the information is gathered from. I'm assuming it's a database that I could access from outside of confluence and use as an input for reporting purposes.

[Nic Brough -Adaptavist-]

It's simple view tracking as pages are requested, stored alongside the pages.  The tracking add-on has to be enabled for it to gather the data.

[Levente Szabo _Midori_]

To make the listing of solutions complete, please note that Better Content Archiving has been enriched with comprehensive Confluence Cloud analytics dashboards for all tiers!

In total, you can dive into Confluence usage statistics on 6 dashboards:

1. Space analytics: Most popular, fastest changing and fastest growing spaces
2. Content analytics: Most viewed and fastest changing pages, page statistics
3. User analytics: Most active viewers, contributors and authors
4. User engagement: Overall metrics for page usage like views, edits, page status changes
5. Status report: count and ratio of pages in each status, status history chart
6. Status overview: per space overview of pages in certain statuses

[Patrick Dufresne]

How much does this slow down your instance? I'd think we're relatively small but just want to make sure I don't take on this add-on if it significantly impacts performance.

[Robert Massaioli (Atlassian)]

Our performance graphs tell us that you would have to install around 50 to 100 atlassian cloud apps in order to see any performance slowdown caused by installing apps. And even then the effect would be minimal and hard to detect. We poured a lot of effort into making cloud apps performance over the past year.

[Patrick Dufresne]

Thanks Robert,

Who is the best person to reach out to from Atlassian to turn on this feature? From what I can see there doesn't seem to be any additional cost associated with this it's just the the default is turned off.

Thanks

Patrick

[Robert Massaioli (Atlassian)]

You should be able to go to the Atlassian marketplace and install one that does the job: https://marketplace.atlassian.com/search?query=analytics

[Patrick Dufresne]

Thanks,

These all look like they are third party applications. From my initial understanding (I could be wrong), there was one by Atlassian that was free that could give me analytics within the confluence app. Does this not exist?

Thanks again

Patrick

[Patrick Dufresne]

@Robert Massaioli (Atlassian) just following up with my last comment, did you know of any Atlassian owned analytics feature we can turn on vs a third party app?

Thanks!

[Nic Brough -Adaptavist-]

The Atlassian one is documented at https://confluence.atlassian.com/doc/viewing-site-statistics-123043962.html (trust it when it tells you it does not scale too well though!)

[Patrick Dufresne]

Thanks @Nic Brough -Adaptavist-, by scaleable do you mean it slows things down a bunch or it's just not that intuitive?

[Nic Brough -Adaptavist-]

Slows stuff down when you have a medium or larger Confluence.

[Chris Bosso]

Thanks all. Atlassian enabled the plug in for me. And you are correct, the graphs don't seem to work. I've requested investigation from Atlassian and installed the trial plugin that Tim recommended.

[Tim]

Hi Chris,

We've built an add-on, Analytics for Confluence Cloud that gives you usage stats and analytics in Confluence Cloud.

At a space level you get a great overview of created, updated and view activity and at the page level you can see exactly who has viewed a specific page or blog. It gives you a lot more than the old usage stats would offer.

Is that what you're looking for?

[Robert Massaioli (Atlassian)]

There are also other add-on on the Atlassian Marketplace that might solve this problem for you. See: https://marketplace.atlassian.com/search?query=analytics

[Chris Bosso]

Thanks guys. I've opened a ticket with Atlassian.

[Milo Test]

I believe there is only the Global Activity add-on as part of Cloud, but you need to open a ticket with Atlassian to turn it on. Bear in mind that it might slow "large instances." Also, there seems to be a bug whereby it no longer graphs but still shows the stats numerically.