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Confluence upgrade error - 6.15.9 to 7.4.3

Hi,

I'm tring to upgrade Confluence Server 6.15.9 to 7.4.3, but Confluence stills down after the migration.

What i've tried:

- Upgrade Confluence 6.15.9 to 7.4.3: KO
- Upgrade Confluence 6.15.9 to 7.0.5: It works perfectly
- Upgrade Confluence 7.0.5 to 7.4.3: KO
- Upgrade Confluence 6.15.9 to 7.4.3 with Docker: KO

I have that error on the landing page:

Database: Database connection failed

The database (MSSQL) is up and the configuration is correct.

This error appears in my catalina.out:

20-Aug-2020 09:27:36.244 WARNING [Catalina-utility-3] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread [http-nio-8090-exec-1] (id=[39]) has been active for [66,708] milliseconds (since [8/20/20 9:26 AM]) to serve the same request for [http://confluence.mydomain:8080/confluence/] and may be stuck (configured threshold for this StuckThreadDetectionValve is [60] seconds). There is/are [1] thread(s) in total that are monitored by this Valve and may be stuck.
java.lang.Throwable
at java.base@11.0.8/java.lang.Object.wait(Native Method)
at com.mchange.v2.resourcepool.BasicResourcePool.awaitAvailable(BasicResourcePool.java:1503)
at com.mchange.v2.resourcepool.BasicResourcePool.prelimCheckoutResource(BasicResourcePool.java:644)
at com.mchange.v2.resourcepool.BasicResourcePool.checkoutResource(BasicResourcePool.java:554)
at com.mchange.v2.c3p0.impl.C3P0PooledConnectionPool.checkoutAndMarkConnectionInUse(C3P0PooledConnectionPool.java:758)
at com.mchange.v2.c3p0.impl.C3P0PooledConnectionPool.checkoutPooledConnection(C3P0PooledConnectionPool.java:685)
at com.mchange.v2.c3p0.impl.AbstractPoolBackedDataSource.getConnection(AbstractPoolBackedDataSource.java:140)
at net.sf.hibernate.connection.C3P0ConnectionProvider.getConnection(C3P0ConnectionProvider.java:36)
at com.atlassian.hibernate.adapter.adapters.ConnectionProviderV5Adapter.getConnection(ConnectionProviderV5Adapter.java:35)
at org.hibernate.internal.NonContextualJdbcConnectionAccess.obtainConnection(NonContextualJdbcConnectionAccess.java:35)
at org.hibernate.resource.jdbc.internal.LogicalConnectionManagedImpl.acquireConnectionIfNeeded(LogicalConnectionManagedImpl.java:99)
at org.hibernate.resource.jdbc.internal.LogicalConnectionManagedImpl.getPhysicalConnection(LogicalConnectionManagedImpl.java:129)
at org.hibernate.internal.SessionImpl.connection(SessionImpl.java:514)
at com.atlassian.hibernate.adapter.adapters.session.SessionV2Adapter.connection(SessionV2Adapter.java:159)
at org.springframework.orm.hibernate.HibernateTransactionManager.doBegin(HibernateTransactionManager.java:422)
at com.atlassian.confluence.impl.hibernate.ConfluenceHibernateTransactionManager.doBegin(ConfluenceHibernateTransactionManager.java:41)
at org.springframework.transaction.support.AbstractPlatformTransactionManager.getTransaction(AbstractPlatformTransactionManager.java:378)
at jdk.internal.reflect.GeneratedMethodAccessor78.invoke(Unknown Source)

.
.
.
20-Aug-2020 09:28:16.252 WARNING [Catalina-utility-1] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadCompleted Thread [http-nio-8090-exec-1] (id=[39]) was previously reported to be stuck but has completed. It was active for approximately [98,144] milliseconds.

OS: RHEL 7.8
JAVA: OpenJDK 1.8.0_262-b10
Confluence Server: 6.15.9
MSSQL: 12.0.4100.1

 

Do you have any suggestions?
Thanks in advance.

1 answer

0 votes
Fabian Lim
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 19, 2021

Hi @informatique

I recommend you open a ticket with atlassian support if you are still experiencing this issue: https://support.atlassian.com/contact/#/

Regards 

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DEPLOYMENT TYPE
SERVER
VERSION
6.15.9
TAGS
AUG Leaders

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