Confluence system administrator unable to set global permission


I am having problem granting another user as system administrator (confluence global permission). I logged in as admin username, which is in the system administrator group. This happens after:

  • I set to use external user management (with JIRA system)
  • I removed some groups's global permission as system administrator


Would anyone please enlighten me why is this happening and how can I restore the system administrator permission? Thanks alot.


1 answer

This widget could not be displayed.

It's happening because you're deleting groups from the rights you need to grant them.

Keep it simple - have a group that is clearly named for system-admins and put that in the system-admin global permission.  Then make sure all the correct users are in it.  As you are using external management, I'd strongly recommend having two - one internal (for upgrades and test builds if nothing else) and one in the external directory.

If you've managed to delete yourself from that group, you'll need to be re-added in the internal group by an existing admin, or re-add yourself in the external management group.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 17, 2018 in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

547 views 7 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you