Confluence startup confluence failed

[Alexey Zhukov]

Hello, I have a problem with startup Confluence.

My problem: 

Could not load bootstrap from environment. BootstrapException: Unable to bootstrap application: Couldn't save confluence.cfg.xml to /var/atlassian/application-data/confluence

But! I read the posts in the community. And I tried all the solutions and not a result... 

I am re-installed Confluence, I check privileges. Help me!

Dedicated user - Confluence.

drwxr-xr-x 14  confluence confluence 4.0K Jul  3 19:14 /opt/atlassian/confluence

drwx------ 20 confluence  confluence  4.0K Jul  3 19:40 /var/atlassian/application-data/confluence

[Nic Brough -Adaptavist- · Accepted solution]

There's not a lot we can help you with here.  You need to look at the operating system to see why it cannot save the file to the disk.

Try logging in as the user that is set up to run Confluence, then

• cd /var/atlassian/application-data/confluence
• cat confluence.cfg.xml
• touch confluence.cfg.xml

You will get an error message from at least one of those steps which will tell you what is wrong.

[Alexey Zhukov]

cd - OK!

cat - OK!

touch - not error - OK!

id:

uid=1007(confluence)  gid=1007(confluence) groups=1007(confluence)

-rwx------ 1 confluence confluence  confluence.cfg.xml

[Nic Brough -Adaptavist-]

Are you running the installer as "confluence"?

[Alexey Zhukov]

No, as root. need to use user "confluence"?

[Alexey Zhukov]

i re-installed Confluence as "confluence" user. Works! thnks

[Mirko Schäfer (Seibert Solutions)]

By the way, an alternative is to set the right file permissions:

sudo chown -R <confluence-user> <confluence-install-folder>
sudo chown -R <confluence-user> <confluence-home-folder>
sudo chmod -R u=rwx,g=rx,o=rx <confluence-install-folder>
sudo chmod -R u=rwx,g=rx,o=rx <confluence-home-folder>

https://confluence.atlassian.com/confkb/how-to-set-file-system-permissions-for-confluence-986879252.html