Confluence.service failed

[Islam]

Hello !

Can you consultation me about confluence.service

After restart Confluence (use confluence-stop\start.sh) i have problem:

Can't understand how currently start this services:

and httpd: 

thanks.

[Kishan Sharma · Accepted solution]

Hello @Islam 

It seems like the http server (httpd process) is not running. Can you try starting it first and then start confluence ? Have you created a service for confluence service stop/start rather than using the confluence-install/bin/start-confluence.sh or confluence-install/bin/stop-confluence.sh script ?

[Islam]

I use basic scripts / bin / start-confluence.sh and confluence-install / bin / stop-confluence.sh ?

On second server httpd started but a have confluence.service problem to: 

[Islam]

Confluence.service must be started on confluence user or i can start with root?

[Kishan Sharma]

Starting the service with the service owning account eg: confluence is recommended. If you start it with root, its possible that it might change ownership of few files and it will cause some other issues. 

[Kishan Sharma]

For startup issues, you can check confluence application log to see why it is failing to start up - Log location - <local-home>/logs/confluence-application.log

[Islam]

@Kishan Sharma  can i kill confluence.service and start again? 
I think this process have problem - because i started confluence system on root.

I reboot all systems on confluence user, but service is hung..

[Kishan Sharma]

Yes, it should be fine to kill the confluence service running with root and then you can start it again with confluence user. You can tail the logs in another window to check if there any errors logged during the startup.

[Islam]

I kill confluence process, but confluence.service don't going to offline... 
Where i can pid for this process? 
Usually i use ps aux | grep confluence 

[Kishan Sharma]

Did you kill it as root user ? Yes, ps -eaf | grep confluence should return the process id.