Hi all our company got hit by a crypto attack and our pages were left with broken attachments and link towards the dark web(in order to pay the ransom).
The database seems intact and we have an 1mo backup of plugins and attachments.
We have created an new clean server with the same version as the infected one the connection twoards the db is created and the attachments from the backup were copied to their respective place "/var/atlassian/application-data/confluence/attachments/"
The problem lies that there are no attachments(they appear as broken links)
Because we had some folder structure and an intact database the method in the link provided a solution for us.
Hi @Tommy ,
welcome to the Community.
This might have several causes:
Could you check, if the file permissions for the Confluence home directory and the attachments are set correct? https://confluence.atlassian.com/confkb/how-to-set-file-system-permissions-for-confluence-986879252.html
Is the Confluence home set correct? https://confluence.atlassian.com/confkb/startup-check-setting-your-confluence-home-935907597.html
If you switch from Windows to Linux or vice versa, check this also: https://confluence.atlassian.com/confkb/attachments-and-profile-pictures-are-missing-after-server-migration-830284218.html
You can also try Reindex the contents of Confluence: https://confluence.atlassian.com/doc/content-index-administration-148844.html
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