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Confluence returns system error due to 'Invocation of method 'isShowSignUp' in class com.atlassian.c

mwwang
mwwang May 19, 2021

Confluence fails to start after failed backup import.

Invocation of method 'isShowSignUp' in class com.atlassian.confluence.user.actions.LoginAction threw exception java.lang.NullPointerException: Application cannot be null at /login.vm[line 6, column 28]

The database also is empty.

I found the same issue on https://community.atlassian.com/t5/Confluence-questions/Urgent-help-needed-Confluence-fails-to-start-after-failed-backup/qaq-p/1058905, but no answer...

 

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Brant Schroeder
Brant Schroeder
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September 25, 2021

@mwwang 

Here is a KB on your issue.  https://confluence.atlassian.com/confkb/confluence-returns-system-error-due-to-invocation-of-method-isshowsignup-in-class-com-atlassian-confluence-user-actions-loginaction-threw-exception-java-lang-nullpointerexception-at-login-vm-693899125.html

If your DB is empty then you will need to redo your restore before you try and fix the error.

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