Ah ok, since you are using cloud and cannot check logs, I would suggest raising a ticket with Atlassian Support for further troubleshooting. Please also post here about the solution you get from them once its fixed for you, it will help others facing similar issue.
Hi Atlassian Community, My name is DJ Chung, and I’m a Product Manager on the Confluence Cloud team. Today, I’m excited to share a new and improved version of Home. The new Home helps you ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events