My confluence page editor won't load. It's not my internet connection. I can load other pages on my computer fine. I've tried to reload it and restart Chrome several times, and it's still not loading. I keep getting a note that it's also not Atlassian's/Confluence's connection. I'm facing the same issue with all my other pages. The error message looks like this:
My team is also experiencing this on our instance.
Unfortunately the Contact Support page won't let me actually contact support (just review documentation or come here) - https://support.atlassian.com/contact/#/
The Confluence Status page also says everything is operational: https://confluence.status.atlassian.com/
UPDATE - per JB, the status page above does now reflect the outage.
How do we escalate this to someone who can do something?
Hello there, I work on the Confluence Cloud team and wanted to quickly weigh in on this.
Unfortunately we had a brief outage this morning that caused creation and editing of pages to fail. This was fixed and editing and page creation have been working correctly since.
You can monitor the status of Confluence Cloud at anytime here. Please reach out to support or leave a comment here if you're seeing this issue persist and we are happy to help.
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