We have both Jira and Confluence hosted on our own server, in the past they had both worked fine. Today, Confluence will no longer respond, but jira is fine. Are there some articles about how to troubleshoot this condition?
(I have done some basics like rebooting)
I have access to the logs and nothing stands out immediately.
After rebooting the log looks like this:
"2020-06-12 15:53:04,490 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] contextInitialized Starting Confluence 7.3.4 [build 8401 based on commit hash 8bdd16590a0c0fc5d34174e473e9e416406419a7] - synchrony version
3.1.0-master-022ca438
WARNING: An illegal reflective access operation has occurred
WARNING: Illegal reflective access by com.atlassian.hibernate.adapter.proxy.BytecodeProviderImpl_ImplementV2Proxy (file:/opt/atlassian/confluence/confluence/WEB-INF/lib/hibernate.adapter-1.0.3.jar) to field java.lang.reflect.F
ield.modifiers
WARNING: Please consider reporting this to the maintainers of com.atlassian.hibernate.adapter.proxy.BytecodeProviderImpl_ImplementV2Proxy
WARNING: Use --illegal-access=warn to enable warnings of further illegal reflective access operations
WARNING: All illegal access operations will be denied in a future release
Fri Jun 12 15:53:16 UTC 2020 WARN: Establishing SSL connection without server's identity verification is not recommended. According to MySQL 5.5.45+, 5.6.26+ and 5.7.6+ requirements SSL connection must be established by defaul
t if explicit option isn't set. For compliance with existing applications not using SSL the verifyServerCertificate property is set to 'false'. You need either to explicitly disable SSL by setting useSSL=false, or set useSSL=t
rue and provide truststore for server certificate verification.