Confluence mobile view still available after plugin disabling

[Dmitriy Ivannikov]

We use Confluence Server, version 7.11.1 

We have disabled the Confluence Mobile Plugin as described in the product documentation (https://confluence.atlassian.com/doc/confluence-mobile-284365706.html), but the mobile view opens instead of desktop one on mobile browsers (on iOS, Android). Could you please help me with this issue?

[Dmitriy Ivannikov]

@Brant Schroeder 

Hello Brant,

Please check my workaround on another topic 

A workaround that may help somebody:

1. Navigate to Manage Apps.

2. Filter apps by using the "System" criterion

3. Make sure that the Confluence Web Mobile Plugin and Workbox - Host Plugin are both enabled.

4. Open the Confluence Web Mobile Plugin and disable the modules included in it.

   • I disabled all modules containing "mobile" in the module name.

[Brant Schroeder]

@Dmitriy Ivannikov 

Can you confirm that you disabled both apps  Mobile plugin for Confluence Data Center and Server and Confluence mobile web plugin?