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Confluence mobile view still available after plugin disabling

Edited

We use Confluence Server, version 7.11.1 

We have disabled the Confluence Mobile Plugin as described in the product documentation (https://confluence.atlassian.com/doc/confluence-mobile-284365706.html), but the mobile view opens instead of desktop one on mobile browsers (on iOS, Android). Could you please help me with this issue?

2 answers

@Brant Schroeder 

Hello Brant,

Please check my workaround on another topic 

A workaround that may help somebody:

  1. Navigate to Manage Apps.
  2. Filter apps by using the "System" criterion
  3. Make sure that the Confluence Web Mobile Plugin and Workbox - Host Plugin are both enabled.
  4. Open the Confluence Web Mobile Plugin and disable the modules included in it.
    • I disabled all modules containing "mobile" in the module name.
0 votes
Brant Schroeder Community Leader Sep 16, 2021

@Igor Shakhbazyan 

Can you confirm that you disabled both apps  Mobile plugin for Confluence Data Center and Server and Confluence mobile web plugin?

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