Confluence jira connection timeout

[Kenichi Takemura]

Hi

How can I change timeout value between Confluence and Jira? I see it defaults to 5sec which is too short in our enviornment.

Below is catalina.out from Confluence app. User Derectory is connected to JIRA Directory. I see this happenning when users logon Confluence.

2013-05-19 23:48:45,756 ERROR [scheduler_Worker-2] [atlassian.crowd.directory.DbCachingDirectoryPoller] pollChanges Error occurred while refreshing the cache for directory [ 393217 ].
com.atlassian.crowd.exception.OperationFailedException: org.apache.commons.httpclient.ConnectTimeoutException: The host did not accept the connection within timeout of 5000 ms

[Tiago Comasseto · Accepted solution]

The parameter http.timeout is described in this documentation, however it's not possible to be edited through UI.

You can edit this parameter directly via database if you wish, but before any modification, make sure to create a database backup.

This is an example of update statement:

update cwd_directory_attribute set attribute_value = 10000 where directory_id = 393217 and attribute_name = 'crowd.server.http.timeout';

Cheers

[Tiago Comasseto]

Hi Kenichi,

You can edit it by accessing Confluence administration > User Directories, then edit JIRA directory and change the Synchronisation Interval. More details in this documentation.

Cheers

[Kenichi Takemura]

Hi Tiago

Currently the Synchronisation Interval sets to '60 minutes'. To me this value definens how often Sync happens. This is different from Confluence - JIRA timeout value which defaults to 5 sec.

Thanks!

[Kenichi Takemura]

Hi I found out cwd_directory_attribute has the value rowd.server.http.timeout = 5000

Does this work?

How can I change this record from Confluence UI?

mysql> select * from cwd_directory_attribute;
+--------------+---------------------------------------------+------------------------------------------------------+
| directory_id | attribute_value | attribute_name |
+--------------+---------------------------------------------+------------------------------------------------------+

| 393217 | 5000 | crowd.server.http.timeout |

+--------------+---------------------------------------------+------------------------------------------------------+
13 rows in set (0.00 sec)