Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Confluence is slow and unusable in Chrome and Edge

I've been trying to do some documentation in Confluence. IT IS SO SLOW and SO FRUSTRATING to do any work on this. Day by day, the performance of Confluence is getting worse. Just don't shower us with new features, make it usable first.

Want the steps to reproduce? Just simply open Confluence in Chrome in Windows and start writing up documents and paste links from Jira tickets. You'll be amazed to see how much Confluence suffers. If Support is looking at this post, I can share a video recording of how painful it is to work with your product. 

You'll see so many errors are popping up in the Console. Also, Confluence thinks that I'm not online and it's getting me back. I've done ping test and immediately went to another website to check my connection and it's all working fine. So frustrating that we're still using this software.

 

Confluence-slow.png

1 answer

0 votes

The "websocket closed" in there strongly suggests that there is a network issue.

This might be a firewall or monitoring thing, but I doubt it, my guess is that your network is simply slow - it's taking too long to exchange packets with the server.

The speed could be down to a lot of things, but my next guess would be that you are physically located a long way away from your Cloud server (For example, if you were an Australian user of a Cloud system mostly used by Europeans, your server would be in Ireland or Germany)

Thanks for your response Nic.

I am located in Australia. But as soon as I moved over to Firefox, the speed issue is gone.

That tells me that there is something going on either in Chromium engine itself as the same issue happened in Edge too or Confluence itself handling how it interacts with Chrome.

Interesting to know, thanks for feeding back!

May be worth reporting directly to Atlassian, as it must be down to a bug somewhere.  I'd be interested in the version of Chromium you're on and a list of apps you've got installed (in case it's something in one of them, rather than the core of Jira)

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Published in Confluence Cloud

Get to know the Confluence team!

Go “behind the screen” to meet some of the Confluence Cloud team. In this video series, we tackle some of the hard-hitting questions you never knew you wanted the answer to!  Meet some of the ...

236 views 0 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you