Confluence did not connect to MySQL

Dear Sir or Madame,

our Confluence session not connecting to our MySQL instance. Workarounds of Atlassian FAQ failed. Could you please see the page and advise on configurations. Access details to the server could be granted when necessary.



Ulf Klose

1 answer

This widget could not be displayed.
Ann Worley Atlassian Team Dec 13, 2017

Hello Ulf,

It looks like the isolation level setting in the database is causing the issue, based on the error message:

MySQL isolation level could not be read. Isolation level must be 'READ-COMMITTED'

Please see the second item under Configure MySQL Server. It describes editing the my.cnf file (my.ini on Windows operating systems) in your MySQL server. Please make sure that the global transaction isolation level of your Database has been set to READ-COMMITTED. I look forward to hearing whether Confluence connects to the database as expected afterward.



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

254 views 2 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you