Confluence as an External and Interal interface

We are looking at using a single Confluence server to be an internal and external site. We would split it up by spaces and permissions. Our goal is to have a single tool do both but limit access.

Is this possible and should we do it?


I have seen questions on linking and syncing between internal and external confluence servers but not sharing?

Just curios what others have done and any reason not to do it?

3 answers

1 accepted

0 votes
Accepted answer

The most simple solution - have one Confluence, exposed internal and externally, and then handle it all by space permissions. Identify your internal users by adding them to a group and then make sure that your internal spaces can only be used by that group, and not by "everyone who can log in" or "anonymous"

Consider whether certain types of data, like status updates and user profiles, are okay to be viewed by everyone using your single instance. These items don't belong to a space or page, so are more difficult to control the visibility of.

We are doing this for a number of years now and have a couple thousand external users and more than 100 spaces. Out of that experience I'd say you will need to get a good process in place in terms of user sign up, and user group and space permissions management.

You also need to educate your internal users about this very thoroughly so that they know where they are posting/adding content (i.e. internally vs. externally).

Linking also can become challenging as you may create dead links for external users by inadvertently linking to internal pages they cannot access. Same is true for usage of macros like metadata, include etc.

At the very least you should prefix your internal spacesin some way to make them instantly recognizeable. Creating and enforcing different page templates for internal spaces or introducing a page header are another option.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in New to Confluence

How to use Confluence Cloud for stakeholder management

Most of us don’t need much convincing that stakeholder management is important. It just makes sense that keeping everyone in-the-know on projects and assigning clearly defined roles is key to having ...

1,202 views 4 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you