Hi, We are trying to access confluence from an iPad, however, it throws a "the page cannot be reached or does not exist" message. Does Confluence handle web requests coming from a desktop and tablet differently?
We finally figured out what the problem was. Luckily, it had nothing to do with Confluence. We found out that there was a firewall rule that was blocking traffic to the server when accessing from a mobile device. Was a simple fix that haunted us for so long!
Thank you for taking the time to review the question and providing suggestions.
In our code we have a flag that checks from each browser and device that comes the request. If it's mobile, it redirects to our Mobile version, otherwise go to the default website. It's a plugin that handles it, you can find more information digging on the following path:
You will find confluence-mobile-7.1.jar
You just need to untar that jar, play with the code, then compile back. Or if you just want to understand the file, you can just open and read the code.
Thanks William. Does the mobile version work out of the box? or do we need to configure something? I have a feeling our mobile version is broken and hence throwing an error.
I'll also look at the jar file and see if we can send it to the desktop version by default even if coming from an iPad. I hope that's possible.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs