Confluence and Jira with same Account

[Eno Lüdecke]

Hi,

i wont to use Confluence and Jira (both in cloud) with same user.

Is this possible?

Today, if I connect me with Confluence, I destroy the Jira session.

Turned around it is the same.

Regards Eno

[marc -Collabello--Phase Locked-]

Hi @Eno Lüdecke ,

By default Confluence and Jira use the same account on cloud.  You have to make sure the the same user is added to both Jira and Confluence.

[Kristian Klima]

@Eno Lüdecke 

That's actually a desired state - one account to rule them all.

All users should use their own respective single email to access all products within the Atlassian site. That way, not only they can move seamlessly, they can take full advantage of integrations within the cloud, like read and edit Confluence pages linked in a Jira ticket.

Of course, nothing stops you from giving some users access only to Jira or only to Confluence.

[Ste Wright]

Hi @Eno Lüdecke 

You should be fine to use the same user account for both Jira and Confluence - but, you can only be logged into one account per browser at any one time.

So if you have two separate accounts (i.e two separate email addresses), and each one has access to only Jira or Confluence, then you'd have to login to each in a different browser, and/or across standard and incognito/private mode.

Alternatively, you could grant one of the accounts access to both products :)

Ste