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Confluence access outside network

Naohiro Kumamoto Sep 17, 2013

For team members within company network they can access confluence like
http://ipaddress:port/signup.action?token=8270f3bd30a1b67..
for team members outside my company network , how would theybe able to access?

Does OnDemand solve that problem..Please explain

6 answers

1 accepted

3 votes
Answer accepted
C. Faysal Sep 17, 2013

hi Aparna,

i suggest the external users should be able to access your instance the same way users from inside your network can...

unless your vhost config is set up with allow from & deny from directives.

in ondemand confluence there shouldn't be any restriction. if you host your own you can set up everything to fit your needs

1 vote
C. Faysal Sep 25, 2013

hi.

could you please ask your network ppl to make your confluence host public reachable.

the confluence baseurl should be whatever you setup your host to respond to requests towards the system.

i.e. https://this-is-my-confluence.tld

or you may have a port at the end then sth like this https://this-is-my-confluence.tld:8008

0 votes
Naohiro Kumamoto Sep 24, 2013

i installed the evalution version , opened my port in firewall.

users within network are able to access http://myipadress:port/ but outside network get error 'page cannot be displayed'.

Where should i check the vhost config file ? or is there any other setting i should perform

C. Faysal Sep 25, 2013

may i ask how you try to access your confluence?

you must be reachable from outside...so for example private ip i.e. 192.168.x.x won't work until there is some kind of NAT or a LB in between that redirects external calls to internal ressources.

you would need an external interface with a public ip.

you might need correct DNS records to let ppl from outside (who not ask your internal DNS hosts) reach the correct host.

Confluence Base Url should be correct as well.

regards

0 votes
Naohiro Kumamoto Sep 24, 2013

i installed the evalution version , opened my port in firewall.

users within network are able to access http://myipadress:port/ but outside network get error 'page cannot be displayed'.

Where should i check the vhost config file ? or is there any other setting i should perform

0 votes
Naohiro Kumamoto Sep 25, 2013

thank you ...yeah i was using private ip... may be thats the reason was not working..

how to setup external interface ? and how to check DNS records , Confluence base URL?

Please tell me know as i am new to setting up of Confluence

0 votes
Naohiro Kumamoto Sep 26, 2013

understood...thanks for your support

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