Confluence Time Out when trying to save Page

[ABHISHEK]

Hello Team,

After upgrading confluence from 6.0.4 to 6.2.0, It works everything fine, but when i try to Save new page, suddenly i got errors like below :

Can't connect to the server

Looks like your session expired. Log in again to keep working.

So i am trying more alternative ways but unable to fix it. So how can i resolve this issue ? It's production server and please reply as most as earlier

Thanks

[Michael Renner]

Are you using a reverse proxy in front of your Confluence installation? You need to configure the proxy settings properly in server.xml.

[ABHISHEK]

No I am not using reverse proxy, and as per documentation my server.xml is Ok i think, here is my server.xml file

<Server port="8000" shutdown="SHUTDOWN" debug="0">
    <Service name="Tomcat-Standalone">
        <Connector port="8090" connectionTimeout="20000" redirectPort="8443"
                maxThreads="48" minSpareThreads="10"
                enableLookups="false" acceptCount="10" debug="0" URIEncoding="UTF-8"
                protocol="org.apache.coyote.http11.Http11NioProtocol" />

        <Engine name="Standalone" defaultHost="localhost" debug="0">

            <Host name="localhost" debug="0" appBase="webapps" unpackWARs="true" autoDeploy="false" startStopThreads="4">
                <Context path="" docBase="../confluence" debug="0" reloadable="false" useHttpOnly="true">
                    <!-- Logger is deprecated in Tomcat 5.5. Logging configuration for Confluence is specified in confluence/WEB-INF/classes/log4j.properties -->
                    <Manager pathname="" />
                    <Valve className="org.apache.catalina.valves.StuckThreadDetectionValve" threshold="60" />
                </Context>

                <Context path="${confluence.context.path}/synchrony-proxy" docBase="../synchrony-proxy" debug="0" reloadable="false" useHttpOnly="true">
                    <Valve className="org.apache.catalina.valves.StuckThreadDetectionValve" threshold="60" />
                </Context>
            </Host>

        </Engine>

        <!--
            To run Confluence via HTTPS:
             * Uncomment the Connector below
             * Execute:
                 %JAVA_HOME%\bin\keytool -genkey -alias tomcat -keyalg RSA (Windows)
                 $JAVA_HOME/bin/keytool -genkey -alias tomcat -keyalg RSA  (Unix)
               with a password value of "changeit" for both the certificate and the keystore itself.
             * Restart and visit https://localhost:8443/

             For more info, see https://confluence.atlassian.com/display/DOC/Running+Confluence+Over+SSL+or+HTTPS
        -->
<!--
        <Connector port="8443" maxHttpHeaderSize="8192"
                   maxThreads="150" minSpareThreads="25"
                   protocol="org.apache.coyote.http11.Http11NioProtocol"
                   enableLookups="false" disableUploadTimeout="true"
                   acceptCount="100" scheme="https" secure="true"
                   clientAuth="false" sslProtocols="TLSv1,TLSv1.1,TLSv1.2" sslEnabledProtocols="TLSv1,TLSv1.1,TLSv1.2" SSLEnabled="true"
                   URIEncoding="UTF-8" keystorePass="<MY_CERTIFICATE_PASSWORD>"/>
-->
    </Service>
</Server>

Is there any more settings am i missing ?

[ABHISHEK]

and one more thing, i am able to save documents in Google Chrome but not in Mozilla as well as IE .

[AnnWorley]

Is it possible that when you tested with IE you were also logged into JIRA in the same browser? JIRA can overwrite the Confluence cookie under certain circumstances:

Logging into another Atlassian application logs me out of Confluence

[ABHISHEK]

Hi @Ann Worley, Thanks for your quick reply, In my server there are running bitbuckt, confluence, jira etc.  I have tried tried that link but still getting same issue, for more understanding here i attached my screenshot and context.xml file.

Context.xml

<?xml version='1.0' encoding='utf-8'?>
<Context sessionCookieName="CONFLUENCESESSIONID">
    <WatchedResource>WEB-INF/web.xml</WatchedResource>
    <WatchedResource>${catalina.base}/conf/web.xml</WatchedResource>
    <Valve   className="org.apache.catalina.valves.CometConnectionManagerValve" />
    -->
</Context>


Error: