Confluence Syntax error in Header

alex winiger Oct 30, 2017

I updated the the header section of the Custom HTML option in the admin section.

Insert Custom HTML.jpg

The code I inserted was:

   <script>jQuery(document).ready(function() {
    jQuery(".external-link").attr("target", "_blank");
});

The problem is that I forgot thew closing tag </script>. And now all code following that code, means the BODY is not displayed in the browser. Only an empty page is shown.

view source code.jpg

Question:

As I can not login anymore, I need to change / backout the code on file server. Any idea where I can do that?

Thanks in advance for your help!

Regards Alex

1 answer

1 accepted

0 vote

Domenico Manzo Oct 31, 2017

Hope you have already fond some solution, if not here a few options to fix it:

Hard way

Available only if you have RW access to the DB. You should try to find where Custom HTML stores their configuration and clear it using SQL.

More simpler way

1. Open Custom HTML edit page in Chrome browser directly "%your_host%/admin/editcustomhtml.action"

2. You will see blank page :) It is OK. Open developer toolbox (F12 hotkey)

3. Find a place with your broken <script> tags and cut everytning from <body> tag and put it to real <body> tag of the page.

4. You will be able to see Login window. Fill your user name and password.

5. Page will be updated and now you are athenticated, but still see nothing.

6. Repeat steps 2 and 3 to see Custom HTML edit window. Delete broken tags. Save it.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

alex winiger Oct 31, 2017

Hi Domenico

Thanks for your help! Although I already found a different solution

https://confluence.atlassian.com/confkb/unable-to-use-confluence-upon-adding-some-customizations-in-custom-html-648218529.html?_ga=2.159195130.191219446.1509349175-1730866595.1495439074

Nevertheless in my opinion it is not state of the art not to have a basic tag validator for such options. Atlassian should solve this really quick.

But again thanks Domenico!

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Suggest an answer

Confluence

Products

Interests

Community resources

Support

Confluence Syntax error in Header

1 answer

1 accepted

Suggest an answer

Happy Anniversary, Atlassian Community!

Kesha Thillainayagam

We want to hear how your non-technical teams are using Confluence!

Atlassian User Groups

Find my local user group

Groups near you