We are running Confluence 5.5.2, and it appears that Confluence stops indexing new content after a few days.
There are a few errors that I see only on the days when the automatic indexing stopped running.
YYYY-MM-DD HH:MM:DD,123 WARN [http-bio-NNNN-exec-NNNNN] [com.benryan.conversion.PPTSlideServlet] doGet Conversion task timed out for attachment : FILENAME.pdf with page number 0, waited : 300, now executing in background.
These entries (on those days) are the only rows displayed when I search the logs for lines containing the two strings "PPT" and "pdf". That makes me think that it might be related to this question: https://answers.atlassian.com/questions/180082
There are also errors related to Excel files that I see during the manual "rebuild" as well as on the days when I believe the automatic indexing stopped running. I don't know if these are relevant.
YYYY-MM-DD HH:MM:SS,123 ERROR [http-bio-NNNN-exec-NNNNN] [officeconnector.index.excel.ExcelXMLTextExtractor] endDocument expected [ 3560 ] entries but read [ 3563 ]
Note: I checked these questions, and I do not think they apply.
There are multiple causes for indexing malfunctioning as you stated. There's one that causes most issues: Performance.
By performance I mean JVM not working as expected (low memory, GC running a lot) and database connections (Number of allocated connections (pool), networking). These are the most common causes of indexing not working as expected.
So I suggest to review the memory size of confluence and make sure you are running with 1 or 2 GB more than the actual usage (set XMX and XMS the same size to avoid running into GC issue) and for the database, I recommend checking the database connection pool with some external thread dumps at peak usage time and update the connection pool accordingly.
I hope that helps
I'm pretty sure we don't have a memory problem, and we have no reports of any performance problems. I find it odd that the auto-indexing dies, yet I am able to flush the index queue successfully, and when I manually re-build the indexes (with no confluence restart) the auto-indexing then works for several days. In your experience have you seen that those match either a memory or a database problem?
I will confirm the memory and database settings and post those here.
Am I reading the JVM stats correctly? It appears to say that we have 1,400 Meg free or more than a gig free. This appears to satisfy your statement about free memory. Since we do not appear to have any performance issues, I don't know when we should be checking the database connections. Are there any other suggestions? I think it might be time to open a ticket...
Due to a problem with an XL spreadsheet this was in the log today.
allocatedHeap = 2772107264
usedMemory = 1205552336
availablePermGen = 790840112
totalMemory = 2772107264
freeMemory = 1566554928
maxPermGen = 1073741824
usedPermGen = 282901712
freeMemoryInMegabytes = 1493
freeAllocatedHeap = 1566554928
availableHeap = 1657781040
usedMemoryInMegabytes = 1149
maxHeap = 2863333376
usedHeap = 1205552336
totalMemoryInMegabytes = 2643
allocatedHeap = 2,772,107,264
usedMemory = 1,205,552,336
availablePermGen = 790,840,112
totalMemory = 2,772,107,264
freeMemory = 1,566,554,928
maxPermGen = 1,073,741,824
usedPermGen = 282,901,712
freeMemoryInMegabytes = 1,493
freeAllocatedHeap = 1,566,554,928
availableHeap = 1,657,781,040
usedMemoryInMegabytes = 1,149
maxHeap = 2,863,333,376
usedHeap = 1,205,552,336
totalMemoryInMegabytes = 2,643
Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs