Confluence Space Content Disappears in Edit Mode

Jeremy Nydegger
Contributor
July 29, 2024

Hello Community, I'm experiencing a strange issue where the content within a specific confluence space disappears when I click the 'edit' button.  

 

Within the space itself, there is quite a bit of content, however if/when I try to Edit, it presents as an empty space.  When closed out, it goes back to the full content.  Tried clearing cache, multiple machines and multiple user profiles with appropriate permissions and all experience the same issue where the content disappears.

2 answers

0 votes
Kristian Klima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 29, 2024

@Jeremy Nydegger 

What kind of content is disappearing? 

Is it the content from the page or the content from the space?

If it's the latter, I wonder... 

You can hide/display the page tree in the Edit mode using CTRL-[ shortcut. Hiding the entire left tree pane does give an impression of an empty space.

Also, stuff like Related pages is not visible in the Edit mode.

Jeremy Nydegger
Contributor
July 29, 2024

*Specific page.  Not all pages within the space.

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Kristian Klima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 29, 2024

Is there any content on the page, shared viac excerpt, page include. macro, to which you don't have edit access?

Excerpt content would appear as a text in View mode .... just thinking aloud here. If it's happening on a particular page, the culprit may be some specific content.

0 votes
Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 29, 2024

Hi @Jeremy Nydegger are you using any Macros on your page? If yes, which macros have you inserted?

Jeremy Nydegger
Contributor
July 29, 2024

No macros, a few PDF inserts, and screen shots but mainly text.

Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 29, 2024

That's strange behavior. Have you submitted a request to Atlassian Support yet? With a Premium Plan you're entitled to direct support.

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Jeremy Nydegger
Contributor
July 29, 2024

Not yet, just wanted to make sure I wasn't missing something obvious first.  I'll go that route, thanks.

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