Confluence Null Pointer Error (Unable to log in)

I am working with a freshly installed version of Confluence, and I was trying to import the backup contents of a cloud version to the on-premise version. After attempting this, any time someone attempts to go to Confluence they are brought to an "Oops" page. Here is a snippit of what it said:

I have tried restarting confluence and that did not help, I also was told that the server was up and running and that the database still had plenty of room. How can I fix this issue?


Please let me know if more information is needed


org.apache.velocity.exception.MethodInvocationException: Invocation of method 'isShowSignUp' in class com.atlassian.confluence.user.actions.LoginAction threw exception java.lang.NullPointerException: Application cannot be null at /login.vm[line 6, column 28]
    at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(
caused by: java.lang.NullPointerException: Application cannot be null

1 answer

1 accepted

So I tried this, and the table that came up was Empty, so update would not have effected anything. I also tried to uninstall and reinstall, and it actually came up with the same error again. This may be because I did not restart the machine and it had residual files left over though. 

Any thoughts?


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

1,479 views 4 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you