Hi,
I have a user login issue. The user complains unable to log in to confluence. The user is not available in the crowd and if I understand correctly, if no user is found in the crowd directory, the authentication check will happen in the next User directory as per the priority.
I have a User directory and I don't see a synch option. So I would like to know how to synch the User directory and Why I am not seeing the Synch option, though I am the admin.
Confluence Version: 7.13.7
@Brant Schroederwe have 3 directories configured on the confluence side, in the following sequence.
I see an option, Synch for Crowd but not for Microsoft AD.
@venkatesh vp Can you share some additional information about your instance. Are you using crowd server or something else as your user directory?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Schroeder,
Yes, we do use the crowd server. The user is not available in Crowd, So we moved the priority of the user directory above Crowd in the Confluence user directory. But I don't see any synch option for the User directory, but I see a synch option for Crowd.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@venkatesh vp The Confluence directory is a local directory in the application so there is not a sync that occurs. So if the user is in the local Confluence directory once you add them they are there and no sync is needed/possible.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Brant Schroeder We have 3 user directories configured in Confluence in the following sequence.
Crowd has an option, Synch but not Microsoft AD.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@venkatesh vp AD setup through LDAP should have the ability to sync. Can you confirm that the directory is correctly setup and working?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.