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Confluence Install fails to load any page

Travis Galloway
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Nov 07, 2023

I am attempting to install Confluence in containerized environment using Rancher and the associated Helm Chart for Postgres. The first time I installed Confluence, it loaded the initial page where it prompts for a license key/token. It wouldnt take the key no matter how many times I tried because it kept failing due to "timeout error and to reload or refresh the page"

After trying to refresh the page and input the key multiple times, I thought I would try a fresh install. Now I receive an error on the page that states:

Page Not Found

We cant find that page. This could be because:

The page doesnt exisst.

The page exists, but you dont have view permission for that space


There are 2 links to click on in Site Homepage and Your Dashboard, which both have the same error as the url doesnt change and therefor doesnt navigate at all. Clicking on Confluence in the upper left corner yields the same results. 

 

I am trying to install 1.15.3

Ive checked the install yaml and dont see anything out of place

Checking the catalina log, the only issue I can see is:

org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Connector] failed to set property [debug] to [o]

org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Connector] failed to set property [proxyport] to []

 org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Engine] failed to set property [debug] to [0]

org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Engine/Host] failed to set property [debug] to [0] 

 org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Engine/Host/Context] failed to set property [debug] to [0]

 org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Engine/Host/Context/Valve] failed to set property [resolveHosts] to [false]

 org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Engine/Host/Context]failed to set property [debug] to [0]

 

And I work in a classified environment so screenshots, copy and paste lines, etc. cant be shared nor can I "upgrade" to any newer versions as I have to remain in compliance with DOD regulations and standards.

 

Thanks for any help!

 

1 answer

0 votes
Travis Galloway
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Nov 07, 2023

UPDATE:

The helm chart is version 1.15.3

Confluence version is 8.3.0

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