Confluence Hosting possible for Sales partners?

[Rainer Schneider]

Hello,

we are a software manufacturer of an ERP software and we have an indirect sales channel in which our sales partners have the option to host our software on their own servers. And they also have the possibility to create and manage their own online help system which is provided by us. 

Therefore it would be nice if they could also host their online help system on their own servers. I have heard that Confluence can be used as such a help system. 

So, would it also be possible to host Confluence on their own servers when they use it as a help system? Or is it only possible to host Confluence in a Public Cloud?

Thanks in advance.

Best,

Rainer 

[Kristian Klima]

Hi @Rainer Schneider 

To elaborate on my other answer to your second questions :), and since @Nicolas Grossi mentioned Viewport too...

Well, Confluence used to have a self-hosted Server version but that's gone.

What could be a solution is Scroll Viewport because it allows the following:

• your customer's own domain (like docs.yourcustomername.com)
• your customers can choose to make a Viewport site public (available to anyone) or to their employees only via SSO. That means that even employees without a Confluence seat but under the SSO can access the content.

[Rainer Schneider]

Thank you. Once again a helpful answer from you.

[Nicolas Grossi]

@Rainer Schneider Welcome! What you actually mean by public cloud ? Make confluence public for everyone ?.

You might take a look at https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview.

HTH

Nicolas

[Rainer Schneider]

@Nicolas Grossi Thank you.

Yes, that's part of what I mean. But it's also about differentiating between hosting the content on a public server or in a private cloud which means that the content is hosted on site of our customers/sales partners, on their own servers. 

[Hussain Ali]

Hosting Confluence for sales partners can be a strategic way to provide centralized access to documentation, resources, and collaboration tools. Here’s a detailed guide on how you can set up and host Confluence, ensuring it is optimized for use by sales partners.

Steps to Host Confluence for Sales Partners

1. Choose Your Confluence Hosting Option

Confluence can be hosted in different ways:

1. Cloud (Atlassian-hosted):

   • Easy to set up and maintain.
   • Automatic updates and scaling.
   • Best for teams who want to avoid infrastructure management.

2. Data Center (Self-managed):

   • Greater control over data and infrastructure.
   • Best for large organizations or those with specific compliance requirements.

2. Setting Up Confluence Cloud

**1. Sign Up for Confluence Cloud:

• Visit the Confluence Cloud page and sign up for a plan that fits your needs.

**2. Configuration:

• Once your instance is up, configure spaces, pages, and permissions.
• Create a space specifically for sales partners with relevant permissions.

**3. Invite Sales Partners:

• Send invitations to your sales partners with appropriate access rights.

3. Setting Up Confluence Data Center

**1. Infrastructure Requirements:

• Ensure you have the necessary infrastructure: servers, databases, and networking.
• Follow Atlassian’s official guide for detailed requirements.

**2. Installation:

• Download the Confluence installer from the Atlassian website.
• Follow the installation guide to set up Confluence on your servers.

**3. Configuration:

• Set up your Confluence instance, including spaces, pages, and user groups.
• Ensure you have a space dedicated to sales partners.

**4. User Management:

• Add your sales partners as users and assign them to the appropriate groups with the right permissions.

4. Configure Spaces and Permissions

• Create a Sales Partner Space:
  • Navigate to the
  • more details visit this url https://iiganony.com/

[Rainer Schneider]

@Hussain Ali thank you for this detailled guide.

Hosting Confluence in the Confluence cloud and offering spaces with regards to documentation to sales partners and/or customers sounds like a reasonable option to me. 

But as @Nicolas Grossi has already stated, it seems as if there is no more self-hosted Server version for sales partners (which might be a problem for them).