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I add a group in the Product access -Guest access (p1),but after I removed the group(p2) I found members of the team are still guests(p3), I have checked any permissions place but they have already been removed(p4).
Do I need to go to other places to remove the guest permission of the team?
Group members can't view any confluence space now(p5)....
A Guest user has to be explicitly granted access to an individual space, as a Guest user can have access to only one space at a time. Have you gone through all the Spaces' Permissions and removed Guest users from the individual spaces?
Hi @Trudy Claspill ,
In fact, members of the CX-Team group aren't guests , but just want to test the Confluence GUEST permission to see what would happen after adding the group, so I removed the group after the test .
I expected that members should be able to see all the spaces not only one as a guest, but I found that even if the group has been removed in Confluence GUEST, everyone in the team is still displayed as a guest, which is not normal.
Did you both confirm that users are not in the confluence-guests-??? user group?
For both of you I would recommend having your Admins contact Atlassian support directly.
If you can report back what you learn, that would help educate the community.