Confluence Database - down?

[Ranjini Kutty]

We have been using a Database page to track issues/bugs with a system that we use. There are currently about 170 rows with about 20 columns in this database.

Last night, we noticed that the database has become very slow to the point of not responding at all. We cannot copy a row, cannot pick tags from a dropdown or make any other updates because the page does not respond. Multiple people on our team have tried and got the same results.

Is there a known issue with the Database feature?

Thanks,

Ranjini

[Lucas Modzelewski _Lumo_]

There seems to be an active incident in Confluence: https://confluence.status.atlassian.com/ 

It’s not strictly related to databases, but it’s worth waiting to see if the issue persists once everything is green.

[Lisa Ness]

I'm having similar issues with my Confluence database performance.  It can take up to 30 seconds for the text I'm tying to appear on the screen.  I checked the status page and everything's green now, but I'm still having issues.

[davor_mihailovic]

@Lucas Modzelewski _Lumo_ I can confirm I'm having the same issues pretty much all day today. Pages and whiteboards function normally. Only the databases seem to have the issue on my side

[Ranjini Kutty]

I tried again and the issue persists. I copy a row from one database and paste it in to another database, and the contents never get pasted. I've been doing this for a few months now and its always worked. The database takes many seconds to load and adding a new row or updating a row is practically impossible. Databases have always been a little sluggish, probably due to the amount of data we have in there but something seems to have changed since last night to cause it to become almost unusable.

[SH]

I'm literally about to roll out a set of Confluence databases to my team next week, and it's been absolutely fine while I've been working on it the past few weeks. However, as I tried to give someone a sneak preview yesterday, one of the bigger databases wouldn't even load.

I logged in today to see if the incident resolution from yesterday has had any impact, but so far it seems to be just as sluggish as yesterday. Memory usage in my browser absolutely skyrockets when trying to do anything in the databases. The only way I can viably use it is to filter down to a tiny dataset of no more than a handful of records, and hide most of the fields on a wide table.

As it's a company Confluence instance I can't raise a support ticket myself right now, and will have to wait until next week - for those who were having issues, is it still ongoing for you?

[Lucas Modzelewski _Lumo_]

I've reported this to Atlassian, and asked someone to take a look in this thread. 

Maybe it is related to something from changelog: https://developer.atlassian.com/cloud/confluence/changelog/ 

[SH]

Also got a support ticket raised today, which has resulted in the following bug being raised: https://jira.atlassian.com/browse/CONFCLOUD-80896

It is definitely much worse on tables with a lot of entry links, so this seems a viable root cause. As to a solution, no information forthcoming yet.

[SH]

I've been advised the issue is fixed as of 7.45 this morning - have tested and performance seems to be back to normal, so hopefully resolved!

[davor_mihailovic]

Same here, seems it's back to full speed and function :)