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Confluence: Data cannot be retrieved due to an unexpected error.

Hi!

I am trying to insert a jira macro in a confluence page. But I get this error: 

Data cannot be retrieved due to an unexpected error.

I am doing a filter searching with some customfields and if I search manually the same filter in jira, it works. What could be the problem?

 

Thanks in advance!

 

1 answer

0 votes
Fabian Lim Community Leader Dec 23, 2021

Hi Pamela,

If you  are still experiencing this issues, could you follow the steps under Resolution 1 in the document below and check to see if the issue persist.

If the issue does persist with higher timeout values, reach out to our support team using the link below, and we'll look into the issue for you.

Regards

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