Confluence CLI restoreExport failing after upgrade.

[Charlie Pike]

We have just upgrade both our versions of Confluence from 6.12.1 to 7.2.2.  We have licenses on both systems for Confluence CLI which was on version 8.0.0.

After the upgrade the the we were still able to export via the cli but restores failed with an remote error:

Remote error: Method is not allowed. May indicate server is in read-only mode or perhaps an invalid request type was used. Response code: 405.

$atlassianCli confluence --action restoreExport --file "name.zip" ($atlassiaCli being a variable pointing to the atlassian cli client.)

Suspecting this may have to do with compatibility after the upgrade I tried to update the Confluence cli to 9.1.0, but for some reason it installed the later version separate from the existing version, and only as a trial, not recognizing our valid license. Does our license not cover upgrades of major versions?

Then opted to update the Confluence cli and client to 8.8.0 but only to get a different error:

& $atlassianCli confluence --action restoreExport --file "name.zip" --debug

......

Remote error: Could not find indication of a successful start of import processing. Use --debug to get response data.
org.swift.common.cli.CliClient$RemoteRestException: Could not find indication of a successful start of import processing. Use --debug to get response data.
at org.swift.confluence.cli.requesthelpers.PseudoRequestHelper.requestExitPoint(PseudoRequestHelper.java:208)
at org.swift.common.cli.requesthelpers.DefaultRequestHelper.makeRequestWithUrlConnection(DefaultRequestHelper.java:841)
at org.swift.common.cli.requesthelpers.DefaultRequestHelper.makeUrlRequest(DefaultRequestHelper.java:727)
at org.swift.confluence.cli.requesthelpers.PseudoRequestHelper.makeUrlRequest(PseudoRequestHelper.java:66)
at org.swift.common.cli.requesthelpers.DefaultRequestHelper.makeRequest(DefaultRequestHelper.java:690)
at org.swift.confluence.cli.helpers.ExportHelper.restoreExport(ExportHelper.java:487)
at org.swift.confluence.cli.ConfluenceClient.handleRequest(ConfluenceClient.java:1547)
at org.swift.common.cli.DefaultRemoteClient.process(DefaultRemoteClient.java:827)
at org.swift.common.cli.CliClient.doWork(CliClient.java:782)
at org.swift.common.cli.CliClient.doWork(CliClient.java:738)
at org.swift.confluence.cli.ConfluenceClient.main(ConfluenceClient.java:194)
reset session

Server information for debug log:

Product . . . . . . . . . . . : Confluence
Version . . . . . . . . . . . : 7.2.2
Base URL . . . . . . . . . . : http://ourconfluence instance
Title . . . . . . . . . . . . : Confluence
Build . . . . . . . . . . . . : 8401
Current time . . . . . . . . : 2/11/20 10:15 AM
Time zone . . . . . . . . . . : Central Standard Time
Connector version . . . . . . : 8.8.0
License information . . . . . : Bob Swift Atlassian Apps - Confluence Command Line Interface (CLI) has a valid license.
Response time (milliseconds) : 367

Can you provide any assistance please, as this prevents us from importing our pages to our isolated system.

[Charlie Pike · Accepted solution]

The cli 9.1.0 finally recognized our license after upgrading to 8.8.0 then 9.1.0. For some reason it would only show as a trial version when upgrading from 8.0.0, but issue resolved now. Have client and connector at major 9 and things working as expected.

[Ravya Mutyala {Appfire}]

Hi @Charlie Pike ,

I hope you are doing great!

We are from Appfire's Bobswift team. We see your comment saying that the issue is resolved now after upgrading the app to the latest version 9.1.0. We have created a support request on behalf of you in our portal. Could you please try to access the ticket https://bobswift.atlassian.net/servicedesk/customer/portal/1/SUPPORT-3530 by signing up to the portal and let us know the userID which you used to login so that we could add you as a reporter of the issue and can discuss further on the issue you are facing.

Have an awesome day.

Ravya,
Bobswift Support Team

[Charlie Pike]

Hi Ravya, I have created an account using my email address and name Charlie Pike. Thanks.

[Ravya Mutyala {Appfire}]

Hi @Charlie Pike ,

Thank you for signing up to our portal, I added you as a reporter for support request https://bobswift.atlassian.net/servicedesk/customer/portal/1/SUPPORT-3530 , If you have any further questions please access the ticket for further discussion. We are happy to help you.

Thanks,
Ravya