New Confluence User, installed on to RedHat Server (on-prem) and integrating with Active Directory.
All seems to work well but for some reason we have a number of users constantly being removed and then added back in during the sync process.
Example for the Audit Log tonight (username changed!):
20 Sep, 2017 23:35:26 | System | Users and groups | User created | User: user1 | Show more |
20 Sep, 2017 22:35:30 | System | Users and groups | User deleted | User: user1 | Show more |
Has anyone seen this issue before? Any suggestions?
Thanks, Chris.
We have seen this issue before. It can have a number of different causes. On this question, for example, the two people posting both had the same symptom, with different root causes: Users getting deleted and readded after every incremental synchronisation
One was caused by a missing LDAP attribute that Confluence was looking for. The other was solved by making sure that "only when finding the user's group membership" was checked for the Use the User Membership Attribute in the LDAP User Directory advanced settings.
Please try the following to narrow down the issue:
I look forward to hearing what you find. If you fix the issue, please follow up on the thread for the sake of those who experience this issue in the future.
@AnnWorley, we are also having this issue.
We disabled incremental synchronisation as you suggested and this is now working as expected. How can we revert to incremental synchronisation again without this reoccurring?
Thanks.
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