Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Confluence 7.0.3 hangs on rendering of page

Since I have installed Confluence 7.0.3 this problem started to show up every few days and the only solution is to reboot.

When that happens, Confluence refuses render page and the reload simply hangs. I can log in but no page is ever rendered.

This happens to be present in the logs. What to do?

21-Oct-2019 01:47:32.816 WARNING [Catalina-utility-2] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread [http-nio-8090-exec-39] (id=[573]) has been active for [62,678] milliseconds (since [10/21/19 1:46 AM]) to serve the same request for [https://XXXX.com/calendar/mycalendar.action] and may be stuck (configured threshold for this StuckThreadDetectionValve is [60] seconds). There is/are [16] thread(s) in total that are monitored by this Valve and may be stuck.
java.lang.Throwable
at sun.misc.Unsafe.park(Native Method)
at java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
at java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndCheckInterrupt(AbstractQueuedSynchronizer.java:836)
at java.util.concurrent.locks.AbstractQueuedSynchronizer.doAcquireShared(AbstractQueuedSynchronizer.java:967)
at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireShared(AbstractQueuedSynchronizer.java:1283)
at java.util.concurrent.locks.ReentrantReadWriteLock$ReadLock.lock(ReentrantReadWriteLock.java:727)
at net.sf.ehcache.concurrent.ReadWriteLockSync.lock(ReadWriteLockSync.java:50)
at net.sf.ehcache.Cache.acquireLockOnKey(Cache.java:3937)
at net.sf.ehcache.Cache.acquireReadLockOnKey(Cache.java:3951)
at net.sf.ehcache.constructs.EhcacheDecoratorAdapter.acquireReadLockOnKey(EhcacheDecoratorAdapter.java:744)
at net.sf.ehcache.constructs.EhcacheDecoratorAdapter.acquireReadLockOnKey(EhcacheDecoratorAdapter.java:744)
at com.atlassian.cache.ehcache.DelegatingCachedReference.getIfPresent(DelegatingCachedReference.java:123)
at com.atlassian.confluence.cache.DeferredCachedReference.get(DeferredCachedReference.java:73)
at com.atlassian.confluence.cache.TransactionalCacheFactory$TransactionAwareCachedReference.get(TransactionalCacheFactory.java:398)
at com.atlassian.upm.pac.PacClientImpl.mpacApp(PacClientImpl.java:277)
at com.atlassian.upm.pac.PacClientImpl.unknownAppVersion(PacClientImpl.java:281)
at com.atlassian.upm.pac.PacClientImpl.isUnknownProductVersion(PacClientImpl.java:272)
at com.atlassian.upm.permission.UpmVisibilityImpl.isKnownOrDevelopmentVersion(UpmVisibilityImpl.java:72)
at com.atlassian.upm.permission.UpmVisibilityImpl.isInstallVisible(UpmVisibilityImpl.java:45)
at com.atlassian.upm.conditions.IsPermittedToView.shouldDisplay(IsPermittedToView.java:61)
at com.atlassian.plugin.web.DefaultWebInterfaceManager.filterFragmentsByCondition(DefaultWebInterfaceManager.java:160)
at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableItems(DefaultWebInterfaceManager.java:113)
at com.atlassian.confluence.plugin.descriptor.web.ConfluenceWebInterfaceManager.getDisplayableItems(ConfluenceWebInterfaceManager.java:78)
at com.atlassian.confluence.web.ConfluenceWebMenuManager.getSectionItems(ConfluenceWebMenuManager.java:48)
at com.atlassian.confluence.web.ConfluenceWebMenuManager.getMenu(ConfluenceWebMenuManager.java:32)
at sun.reflect.GeneratedMethodAccessor1226.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
2

 

2 answers

I am wondering if the problem is not caused by my Chrome extension which reloads the Team Calendar page every 1 hour and sometimes it protests that the page is a form?

In any case, the page should refresh itself. 

I have also disabled the refresh on that page to see if it helps?

The Chrome refresh extension is not the cause. The Confluence hangs with that disabled.

Like nong.zhi likes this

I've just been trying to track down the cause of this problem (we're seeing it, too).

This looks promising:

If the Marketplace is unreachable, UPM causes Confluence 7.0.1 to hang for 30sec per UI click

 

And note that this problem is present in 7.0.1, 7.0.2, and 7.0.3. Apparently fixed in 7.0.4.

Ed:

For me it started to show up a week ago on 7.0.3. Never before. Right after I made the comment here on October 21, the issue has disappeared by itself.

It actually hanged the entire website, not just for 30secs. 

Thanks for mentioning the 7.0.4 … am just installing it.

how did that work for you?

The problem is gone

I haven't seen a repeat occurrence since upgrading to 7.0.4, either.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence Cloud

Please tell us how you use Confluence space settings

👋 Hi there, a few of us at Atlassian would love to learn about how you use "space settings" functionality in Confluence. A facelift to the space settings is long overdue and we want to start with im...

145 views 5 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you