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Configuring User Directory

I am the ONLY confluence server admin. I made changes to the users directories for confluence and now I cannot gain access to confluence. Can someone help me get my access back. Also all other people in the company cannot gain access either. 

1 answer

0 votes
Mikael Sandberg Community Leader Oct 05, 2020

You can restore the admin password by doing this:

  1. Stop Confluence
  2. Add this to your setenv.sh/bat file, replacing <your-password>
    -Datlassian.recovery.password=<your-password>
  3. Start Confluence and log in with the user recovery_admin and the password you set.
  4. Reset the password for your admin account, or create a new admin account
  5. Verify that you can log in using the new admin password
  6. Stop Confluence
  7. Remove the system property
  8. Restart Confluence

Have a look at Restore Passwords To Recover Admin User Rights for a more detailed guide.

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DEPLOYMENT TYPE
SERVER
VERSION
7.4.3
TAGS
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