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Comments inside expandable sections are hard to access

It seems nearly impossible to access comments made on text inside of expandable sections in Confluence. When I get an email notification for such a comment, the link takes me only to the page, it does not expand the section OR display the comment.

When I follow a link from a notification within Confluence, it's the same.

I have to go into Edit mode (meaning notifications are no longer accessible in the same browser tab, then manually search for ANY comment, then use the navigation within comments to find the one I need.

It seems like nobody at Atlassian QA tested comments + expandables.

Anybody else?

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 28, 2023

@Rob Bl Are you talking about inline comments?

Yes. Comments added to highlighted text. When I follow links from emails notifying me of comments, if those comments are attached to text inside an expandable, when the page loads, the expandable remains collapsed, and the comment does not appear. It's as if I loaded the page from scratch. I have to open all the expndables and manually search for the comment by clicking on commented text until I find the right one. Ditto if I follow a link from the notification bell.

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