You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
Hi there,
We are using the Comala Document Management tool. When our page authors change the parameters to update the approver list, this won't update unless we change the page status. Does anyone know how to fix this?
Workflow:
Draft -> Technical -> Owner -> Live
Example:
While the page is in the Owner status, the Page Author wants to change the owner reviewer from Person A to Person B. After saving the parameter change, Person B is not able to approve that page until we change it to a different status then back again.
This is causing us a real headache.
Before:
{workflowparameter:Owner|description=Specify owner|type=user|edit=true}
{workflowparameter}
{state:Owner|approved=Live|rejected=Rejected}
{approval:Owner Reviewer|user=&@Owner@}
{state}
After:
This method works but it duplicates effort reviewing documents.
{workflowparameter:Owner|description=Specify owner|type=user|edit=true}
{workflowparameter}
{state:Owner|approved=Live|rejected=Rejected}
{approval:Owner Reviewer|user=&@Owner@}
{state}
{trigger:pageparameterupdate|parameter=Owner}
{set-state:Draft}
{trigger}
Hello,
Thank you for your post and the information you provided. Unfortunately it is currently not possible to update the approvers of an active review when these are set using workflow parameters. Your approach with the page parameter update trigger is what we would recommend in this case.
One thing you could try is to add an intermediate state between your Technical and Owner reviews. You can then update your set-state action to this intermediate state. See the suggested workflow below.
Please let me know here if you have any questions or reach out to our friendly support team at https://support.comalatech.com
{workflow:name=Update parameters workflow}
{workflowparameter:Owner|type=user|edit=true}
{workflowparameter}
{state:Draft|submit=Technical}
{state}
{state:Technical|approved=Check Owner|rejected=Rejected}
{approval:Technical review}
{state}
{state:Check Owner|submit=Owner|hidefrompath=true}
{state}
{state:Owner|approved=Approved|rejected=Rejected|requiredparams=Owner}
{approval:Owner Review|user=&@owner@}
{state}
{state:Approved|final=true|updated=Draft|hideselection=true}
{state}
{state:Rejected|submit=Technical|hidefrompath=true}
{state}
{trigger:pageparameterupdate|parameter=Owner|state=owner}
{set-state:Check Owner}
{trigger}
{workflow}
Kind regards
James
Senior Product Manager
Hi Community! We're thrilled to share that Team Calendars for Confluence is now a built-in feature for Confluence Data Center releases 7.11 and beyond. A long time favorite, Team Cale...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.