Changing username in Confluence Ondemand?

Although the filed looks editable when you choose Edit detalis it is not possible to change the username. The manual says it can be done but it is not possible in our instance of Confluence Ondemand.

3 answers

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Accepted answer

Without more details from what is happening, I suspect you'll need the help of Atlassian support engineers. Try logging a ticket for this at https://support.atlassian.comunder the Confluence OnDemand project.

UPDATE: I've been informed it is not possible to change usernames in OnDemand :)

It is possible in the locally installed distribution of Confluence, so you may have been looking at that particular documentation.

I don't believe it's possible to change usernames in OnDemand, where is the manual saying it can be done?

Is anyone else getting spammed by this question? It's only had three entries but I've had a least ten email notifications. Cheers.

Joe Clark Atlassian Team Feb 11, 2014

It appears that the question asker (Torsten) was repeatedly accepting and un-accepting the correct answer, over and over again, and causing an email notification to be sent each time.

I have temporarily suspended Torsten's account in the hopes that it will stop it from happening.

Joseph, since I wrote my msg to you I've had three more emails about this. They all seem to say that person a accepted person b's answer. Cheers.

Joseph, thank you. :) I've just come home to find another eight emails! :)

Joe Clark Atlassian Team Feb 11, 2014

OK, even though I suspended the user, it's possible that there are lots of pending email notifications queued up in the system from earlier. I'll dig in to this some more.

Joe Clark Atlassian Team Feb 11, 2014

Thanks, Davin!

Joe Clark Atlassian Team Feb 13, 2014

OK, looks like the storm of emails has stopped for now.

I digged in to what was causing this to happen and think it could be an Outlook/Exchange issue - I actually asked a question on stackoverflow to see if my suspsicions are correct:

I also raised a bug report in ANSWERS to fix the problem in Answers that makes it vulnerable to this behaviour:

Thanks everyone for your patience, and for taking the time to report the issue to us - without you raising your hand we wouldn't have known this was happening.

I have gotten hundreds of emails from this thread. Someone please make it stop!

This is happening to me too!

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