Changes can not be saved or publish

Arslan Anwar
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 30, 2024

I found that there is no tool bar in the bottom where "Preview, Save, Close, or Publish" buttons are. In this case there is no other way to save the document, though all changed are saved automatically but merely as drafts that could not be published.

It has been occurring quite frequently in recent 2 weeks.

I was wondering if it is caused by the setting in one particular page or a system bug. Thank you in advance~

 

It should be:

image.png

 

 

Now: 

image.png

1 answer

1 accepted

4 votes
Answer accepted
Hans Polder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 30, 2024

@Arslan Anwar ,

Welcome to the community!

Thanks for sharing the screenshots, that really helps. The first screenshot appears to be from the so-called legacy editor, where the buttons are at the bottom of the screen. These pages were created in the past (in Confluence DC/Server, or a long time ago in Cloud). New pages are created in the new editor, where the relevant buttons are on the top of the screen

Screenshot 2024-07-31 072342.png

Arslan Anwar
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 31, 2024

@Hans Polder 

Thanks for the timely response and thorough explanation. Now I see!

BTW, I found in this occasion, Control+S also helps (though takes a few more seconds to react).

Hans Polder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 31, 2024

Happy to help :)

If your question has been resolved, kindly press that 'Accept answer' button - it will mark the question as Solved!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events