Certificate errors on publically available Confluence pages - how do I apply a certificate?

We have a documentation site with content posted publically via Confluence. These confluence pages seem to be presenting a certificate error.


for a number of our users. I haven't run into the issue myself, but several reported cases assure me there is a problem. Can anyone tell me how to resolve this?


1 answer

0 vote
Ann Worley Atlassian Team Aug 15, 2017

What is the certificate error reported by the users? I am guessing you have a self signed certificate. Please see: Running Confluence Over SSL or HTTPS

Self-signed certificates are useful if you require encryption but do not need to verify the identity of the requesting website. In general, you might use a self-signed certificate on a test environment and on internal corporate networks (intranets).

Because the certificate is not signed by a certificate authority (CA), users may receive a message that the site is not trusted and may have to perform several steps to accept the certificate before they can access the site. This usually will only occur the first time they access the site.

The only way to avoid the "not trusted" messages is to use a certificate signed by a certificate authority (CA).

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

634 views 21 11
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you