Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cant't communicate with your Server in server to cloud migration

Hi

I am in the process of performing a test migration from Confluence Server to the Cloud.
I am using the Confluence Cloud Migration Assistant.
Under point 2 "Assess and install Apps" I get the error message as soon as I change the status:

image.png

Our Confluence page is intentionally not accessible from the Internet. However, we can access the Marketplace from Confluence. The migration to the cloud without apps works well. So we can reach the atlassian website from Confluence. So the firewall settings seem to be ok.

Does anyone have an idea what is wrong here?

 

1 answer

0 votes

>Our Confluence page is intentionally not accessible from the Internet.

That is the problem.  The migration tool (for some of the apps) needs to be able to read your Confluence from the outside.

We only use gliffy as an additional app.

It works:
- if I accept the default status "no decision made" under point 2 "Assess and install apps"
- perform the migration
and then add Gliffy in the cloud, all diagrams are displayed correctly.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
6.2.1
TAGS
Community showcase
Published in Confluence

🏑 Atlympic Event: Confluence

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

196 views 6 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you