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Cant get registration email to domain. May be someone had the same problem?

Trying to register an account with email domain, and can't get a registration email for finishing the registration process 

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Hello Dimitry, 

First of all, welcome to the Atlassian Community! :)

When you talk about the registration of an account with domain, do you mead adding a new user to your Atlassian site, whose email address is 
If so, do you get  specific error message when sending the invite to that email address? 

In addition, when I try a MX Lookup on domain, then a Blacklist Check, I notice that the IP address of the SMTP server used by this domain is blacklisted in one of the blacklist checked by MxToolbox. Maybe this explains why you do not receive any registration email.

2019-09-30 12_08_07-Network Tools_ DNS,IP,Email.png

2019-09-30 12_09_31-Network Tools_ DNS,IP,Email.png

For more details:

Thanks in advance.

Hello, Boris. No, I am not trying to invite someone, I am trying to go thru the invitation link and create an account connected to this email. I get this invitation link to my email inbox, but can't get the verification email. Maybe it related to this blacklist. Thank you for your answer!

Like Boris_MBOUMEHANG likes this

You are welcome Dmitry! :)
Maybe you could wait to see if the blacklist is lifted. If not, just to be sure, you can contact Atlassian Support, so they could see if they get some errors their logs regarding the "verification email" process. 

Good luck! :)

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