First of all, welcome to the Atlassian Community! :)
When you talk about the registration of an account with ukr.net domain, do you mead adding a new user to your Atlassian site, whose email address is firstname.lastname@example.org?
If so, do you get specific error message when sending the invite to that email address?
In addition, when I try a MX Lookup on ukr.net domain, then a Blacklist Check, I notice that the IP address of the SMTP server used by this domain is blacklisted in one of the blacklist checked by MxToolbox. Maybe this explains why you do not receive any registration email.
For more details: https://mxtoolbox.com/SuperTool.aspx?action=mx%3aukr.net&run=toolpage#
Thanks in advance.
Hello, Boris. No, I am not trying to invite someone, I am trying to go thru the invitation link and create an account connected to this email. I get this invitation link to my email inbox, but can't get the verification email. Maybe it related to this blacklist. Thank you for your answer!
You are welcome Dmitry! :)
Maybe you could wait to see if the blacklist is lifted. If not, just to be sure, you can contact Atlassian Support, so they could see if they get some errors their logs regarding the "verification email" process.
Good luck! :)
It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events