Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cannot view pages in a space that I have access

My admin has given me (jwood) full access to the space named "Landscape"

Confluence permission issue 1.PNG

I can see that I have full access to the space

Confluence permission issue 2.PNG

 

When I try to access the space I get a message that it is a restricted page 

 

Confluence permission issue 3.PNG

When I try to access a page within the space (via a URL sent to me) I get a message that it is a restricted page

Confluence permission issue 4.PNG

 

2 answers

1 accepted

1 vote
Answer accepted
Veera Atlassian Team Jan 25, 2020

@jwood 

The homepage of the space is restricted. So, you won't be able to view any pages in that space until you get access to homepage.

Being the space admin, you can check who has access the homepage from Space Settings > Permissions > Restricted Pages. Then you can ask them to grant you access to it.

Alternatively, you can remove the restrictions and add them again once you got access to it.

Refer to Add or Remove Page Restrictions for more details.

Thanks Veera. That helped me resolve the issue.

Like Veera likes this
Veera Atlassian Team Jan 27, 2020

Glad to know, @jwood 

0 votes
Ismael Jimoh Community Leader Jan 25, 2020

Hi @jwood 

Pages on a space can be restricted to specific people. 
This restriction over rules the space permission.

Hence you will need to do the following:

  1. Find someone who has access to the page and can edit
  2. Ask the person to check page restrictions and grant you the view/edit access.

After this you should be able to view the page. Trpeat the above for each page.

Cheers

Hi Ismael,

If the page is restricted will it have a lock icon on it - i.e. the opposite of the unlocked icon below?

Confluence unlocked icon.PNG

Also, is it possible that all of the pages in the space are restricted? Is there a setting somewhere that would make newly created pages restricted?

Cheers

Jeff

Like Veera likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence Cloud

Please tell us how you use Confluence space settings

👋 Hi there, a few of us at Atlassian would love to learn about how you use "space settings" functionality in Confluence. A facelift to the space settings is long overdue and we want to start with im...

120 views 5 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you