Cannot see user directory on on-prem confluence general configuration

Trying to follow the steps to link my confluence on-prem setup to my jira on-prem users.

However it says to edit the User Directory in confluence, but this does not display for me.

Using the steps listed here for the JIRA User Server 

https://confluence.atlassian.com/doc/connecting-to-crowd-or-jira-for-user-management-229838465.html#ConnectingtoCrowdorJIRAforUserManagement-jira

Not sure if this has anything to do with it, but when i imported my Confluence cloud instance, the sysadmin user was never created and i couldn't log in with that one (if anyone knows how to fix this too, that'd be great)

1 answer

0 vote
Ann Worley Atlassian Team Sep 12, 2017

To create a super user in Confluence, please add an admin user to the confluence-administrators group. To understand more about the group, please see: Comparing the confluence-administrators group with the administrator permissions

I was not clear from your description whether you could not edit an existing User Directory or if you could not add one. The instructions you linked describe creating a User Directory in Confluence to use with the JIRA User Server. If you are logged in as a member of the confluence-administrators group you should be able to add a User Directory.

Set up the JIRA user directory in Confluence:

  • Choose the cog icon , then choose General Configuration under Confluence Administration
  • Click 'User Directories' in the left-hand panel.
  • Add a directory and select type 'Atlassian JIRA'.
  • Enter the settings as described below. When asked for the application nameand password, enter the values that you defined for your Confluence application in the settings on JIRA.
  • Save the directory settings.

Confluence does not let you edit the User Directory you are using to log in; if you are not seeing an edit button that is a common reason why.

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